Change Management Strategy

• Develop and implement change management strategies and plans to support organisational initiatives and projects.
• Collaborate with project teams and stakeholders to assess change readiness and develop strategies for managing resistance.
• Establish communication plans to ensure clear and consistent messaging about changes and their impact on employees.

Stakeholder Engagement

• Identify and engage key stakeholders across the organisation to build support for change initiatives.
• Facilitate workshops, focus groups, and stakeholder meetings to gather input, address concerns, and solicit feedback on change efforts.
• Build relationships with change champions and influencers to help drive adoption and buy-in from frontline employees.

Training Needs Assessment

• Conduct training needs assessments to identify gaps in knowledge, skills, and abilities related to organisational changes.
• Analyse training requirements and develop learning objectives aligned with organisational goals and objectives.
• Determine training delivery methods, formats, and modalities based on learner preferences and organisational needs.

Training Program Development

• Design and develop training programs, materials, and resources to support change initiatives and organisational objectives.
• Create engaging and interactive training content using a variety of instructional methods, including e-learning modules, workshops, and job aids.
• Collaborate with subject matter experts to ensure accuracy and relevance of training materials.

Training Delivery and Facilitation

• Deliver training sessions and workshops to employees at all levels of the organisation, both in-person and virtually.
• Facilitate discussions, activities, and exercises to reinforce learning objectives and promote skill development.
• Provide coaching and support to learners to help them apply new knowledge and skills in their roles.

Measurement and Evaluation

• Establish evaluation criteria and metrics to measure the effectiveness of training programs and change management initiatives.
• Collect and analyse feedback from participants to assess the impact of training on knowledge acquisition and behaviour change.
• Use evaluation data to identify areas for improvement and adjust training programs as needed.

Communication and Outreach

• Develop communication materials, such as newsletters, emails, and intranet posts, to keep employees informed about change initiatives.
• Create communication plans and timelines to ensure timely and relevant messaging throughout the change process.
• Coordinate with internal communication teams to align change messaging with broader organisational communication strategies.

Resistance Management

• Identify sources of resistance to change and develop strategies to address resistance effectively.
• Provide coaching and support to managers and leaders to help them address employee concerns and overcome resistance.
• Facilitate change readiness assessments and workshops to help employees navigate change and transition successfully.

Project Management

• Manage training and change management projects, including project planning, resource allocation, and progress tracking.
• Coordinate with cross-functional teams and project stakeholders to ensure alignment of training and change management activities with project goals and timelines.
• Monitor project risks and issues and develop mitigation strategies to address potential obstacles to project success.

Continuous Improvement

• Evaluate the effectiveness of training and change management interventions and identify opportunities for improvement.
• Conduct lessons learned sessions and post-implementation reviews to capture best practices and insights for future initiatives.
• Stay informed about industry trends and best practices in training and change management through ongoing research and professional development activities.